System Check

Evercam’s performance depends on your computer and web browser's ability to display high-quality visuals. 

WebGL is a crucial tool that enables the browser to use your GPU for efficient rendering.

System Performance ✅

Overall Device Rating measures your computer's processing power, impacting Evercam's dashboard speed, loading, and responsiveness.

A computer with at least an Intel i5 / AMD Ryzen 5 (or newer) CPU, 16GB RAM (8GB minimum), and a dedicated GPU offers the best performance.

Browser Capabilities 🖥️

User Agent String, Operating System, Browser Name, Browser Version identifies your browser, OS, and versions, helping Evercam optimize compatibility.

Newer versions offer better support for modern web technologies (i.e. WebGL) and security updates.

For best results, use the latest stable version of newer, WebGL-supported browsers like  Chrome, Firefox, or Edge (WebGL supported); and a relatively recent OS (e.g., Windows 10/11, macOS Big Sur+ onwards).

Keep local storage enabled and functioning correctly.

Local Storage Support allows Evercam to save data, like preferences, in your browser for faster loading and responsiveness, avoiding constant internet fetches.

Always ensure that local storage is enabled and functioning correctly.

Privacy and Security settings in Chrome

Privacy and Security settings in Chrome

👉 For best results…

  • Enable Local Storage. Usually on by default. If issues arise, check browser privacy/site settings to allow Evercam cookies and site data.

  • Clear Browser Data. Corrupted local storage can cause issues. Clearing Evercam-specific cache and site data often resolves this.

Graphics Features 🎨

WebGL Context Available WebGL enables Evercam to use your computer's graphics card for video and graphics, which is essential for its visual features.

Ideally, the browser should successfully establish a WebGL context, indicating full support for WebGL 1.0 (and ideally 2.0). This requires a dedicated GPU (NVIDIA GeForce, AMD Radeon, or modern Intel Arc/Iris Xe), with up-to-date drivers.

Outdated, incompatible graphics card drivers or disabled hardware acceleration may cause the Evercam dashboard  to not display video, time-lapses, or 3D models (blank screen/WebGL error), rendering visual aspects unusable.


👉 For best results…

  • Update Graphics Drivers to the latest drivers from your manufacturer (NVIDIA, AMD, Intel).

  • Enable Hardware Acceleration in browser settings.

  • Use a modern browser that supports WebGL.

  • Verify your graphics card is enabled in Device Manager (Windows) or System Information (macOS).

Floating Point Textures, Float and Blend Support, Anisotropic Filtering, 32-bit Index Buffers, High-precision Shaders are advanced WebGL capabilities that enable higher quality graphics and complex visual effects.

Full support for these advanced WebGL extensions typically requires a mid-range to high-end dedicated GPU (e.g., NVIDIA GeForce GTX 10 series or newer, AMD Radeon RX 500 series or newer).

  • Floating Point Textures are crucial for high-fidelity video and image analysis, allowing a wider color range and accurate image processing.

  • Float and Blend Support are essential for transparent overlays (i.e. BIM models on video), smooth transitions, and anti-aliasing.

  • Anisotropic Filtering keeps textures sharp from steep angles, important for wide-angle camera views.

  • 32-bit Index Buffers renders complex 3D models (like detailed BIM) efficiently.

  • High-precision Shaders produces accurate and realistic lighting, shadows, and overall visual quality in 3D environments.

👉 For best results…

  • Update Graphics Drivers.

  • Consider a Dedicated GPU. A dedicated graphics card (e.g., NVIDIA GeForce, AMD Radeon) not integrated with the CPU, is highly recommended

  • Check Browser Flags. For Chrome, type chrome://gpu in the address bar to see the WebGL status and any "Problems Detected." You might need to enable a flag like Override software rendering list in chrome://flags . Be cautious, as this can sometimes cause instability if your GPU truly isn't compatible.

WebGL Status check

WebGL Status check

Graphic Device Info ℹ️

GPU Renderer / GPU Vendor identifies your graphics card model (i.e. NVIDIA GeForce RTX 3060, Intel Iris Xe) and manufacturer (NVIDIA, AMD, Intel).

This aids Evercam support in diagnosing hardware issues and optimizing software for common GPUs.

A stable internet connection, with a minimum of 5-10 Mbps download speed per active camera stream.

Upload speed at the camera's site is also critical for good live streams.

If the system cannot detect or correctly identify your GPU, this likely indicates a severe problem with your graphics card or its drivers.

This issue will prevent WebGL from working, leading to no video or 3D.


👉 When this happens…

  • Update Graphics Drivers. 

  • Confirm your graphics card is recognized and error-free.

On Windows, check "Device Manager" under "Display Adapters" to ensure your GPU is listed and has no error symbols.

On macOS, check "About This Mac" > "System Report" > "Graphics/Displays."

In rare cases, if drivers are updated and the OS still doesn't see the GPU, it might indicate a hardware fault with the graphics card itself.

Graphics Card status check

Graphics Card status check

Real Time Connectivity 📶

Real-time connectivity (internet speed/ stability) is crucial for smooth Evercam streaming and data updates from construction sites.

5-10 Mbps download speed per active camera stream is required, with higher speeds for multiple high-resolution streams or 4K content.

The camera's upload speed at the site is also critical for good live streams.

Unstable, slow internet hinders real-time monitoring and access to site info.

👉When this happens…

  • Check Internet Speed.

  • Use Wired Connection. Opt for Ethernet over Wi-Fi for stability and speed.

  • Reduce Network Congestion. Heavy internet use by multiple devices can affect Evercam performance.

  • Contact ISP. If speeds are consistently low or unstable, there may be an issue with your internet service.

That’s it! 😀