Gate Report: Fair Usage Policy

June 20, 2025

Owner: Colt Wilson, Gate Report Technical Success

At Evercam, we’re committed to delivering accurate, reliable vehicle detection through our Gate Report system. To ensure the best possible performance across all sites and maintain service quality for everyone, we apply a Fair Usage Policy to how Gate Report is used.

What is considered Fair Usage?

Gate Report is designed to capture and process genuine vehicle entry and exit events at construction sites or controlled access points. This includes:

  • Clear visibility of vehicles approaching or leaving the gate

  • A well-positioned camera with a clean and unobstructed field of view

  • Use of the system in line with our System Requirements & Site Expectations.

Typical fair usage might result in a one hundred to one thousand valid events per day per gate, depending on site activity.

What is Considered Unfair or Excessive Usage?

We may consider your site in breach of this policy if the system is continuously generating high volumes of false-positive events, including:

  • Stationary vehicles parked within the camera’s Region of Interest (ROI), being repeatedly detected as new events

  • Barriers or signs containing text, numbers, or reflective surfaces in the camera’s ROI, being repeatedly detected as new events

  • Event volumes far exceeding normal patterns without valid site activity (e.g., >1,000 false events/day)

Why This Matters

Each detected event:

  • Is automatically reviewed by our quality assurance system

  • Manually reviewed by our quality assurance team

  • May trigger calls to third-party services and APIs that incur direct costs

  • Consumes system resources and may delay valid alerts

Unmanaged false events impact not only your site’s reporting quality but also the performance and availability of our platform.

What Happens if the Policy is Breached?

If we detect a consistent pattern of excessive or false-positive events:

  1. We will notify your project team (typically through your assigned Customer Success Manager)

  2. You’ll be asked to make on-site adjustments (e.g., remove signage, relocate parked vehicles, clean camera lenses, etc.)

  3. If unaddressed, we may temporarily suspend event processing on Gate Report

  4. Service can be resumed once conditions are corrected