Edge Video

Recording and Access Information

• Continuous Local Recordings: Continuous local recordings are available through both our user interface (UI) and API.

  This feature is supported exclusively by our updated edge compute NDAA-compliant hardware (ExNVR).

• Cloud Recordings: For cloud recordings, the average frequency is approximately one image every 30 to 60 seconds.

  This interval is influenced by the limitations of cellular connectivity and live usage. Upgraded edge hardware allows for a higher frame rate and a more continuous video experience.

• Cloud Recordings API and Technical Support: Access to our Cloud Recordings API and technical support resources is available for $500 per month per project.

  This subscription includes a data limit of 100 GB for cloud API access and 20 GB for NVR access with the hardware upgrade.

• Enterprise-Level Customers: Enterprise-level customers may qualify for an exemption from this charge.

Understanding Cloud Recording Clips and Frame Rates

Clarifying Frame Rates and Cloud Recording Clips

When discussing the term "6 fps" (frames per second) in the context of Cloud Recording, it can be a bit confusing. Here’s a breakdown to help clarify the term:

Common Misunderstanding: A common assumption might be: "I receive 6 timestamped images from the camera within the span of 1 second." This would imply a Cloud Recording clip with timestamps like "12:00:00, 12:00:00, 12:00:00, 12:00:00, 12:00:00, 12:00:00," with each image captured every 10 milliseconds.

Actual Scenario: However, what is received is a video with a frame rate of 6 frames per second from Cloud Recordings. The distribution of frames depends on the duration and the number of images chosen for the start and end time of the time-lapse/Cloud Recording clip.

Example Scenario: If a user creates a Cloud Recording clip between 12:00 and 14:00, each hour typically contains 360 images. Therefore, a 2-hour period results in 720 images, each with a timestamp 10 seconds apart.

In a 60-second clip at 6 frames per second, the total number of frames would be 360 (since 6 fps * 60 seconds = 360 frames). This means every other frame is excluded from the Cloud Recording clip.

The first 6 frames would appear as: "12:00:00, 12:00:20, 12:00:40, 12:01:00, 12:01:20, 12:01:40."

Frame Intervals for Different Durations ⏱️

• 1-hour Cloud Recording Clip: Frames are 10 seconds apart.

• 2-hour Cloud Recording Clip: Frames are 20 seconds apart.

• 4-hour Cloud Recording Clip: Frames are 40 seconds apart.

• 8-hour Cloud Recording Clip: Frames are 80 seconds apart.

• 16-hour Cloud Recording Clip: Frames are 160 seconds apart.

• 32-hour Cloud Recording Clip: Frames are 320 seconds apart.

• 64-hour Cloud Recording Clip: Frames are 640 seconds apart.

Maximum Frame Distribution: In a 64-hour Cloud Recording (~2.6 days), there would be a maximum of 23,040 images. These need to be divided into 360 images for a 60-second Cloud Recording clip. This means we display one image, and then skip 64 images before displaying the next one.

For example: If the first frame has a timestamp "12:00:00," the next frame would have a timestamp "12:10:40." This interval might be what some users are experiencing.