User Manual
Evercam construction monitoring
Welcome to the Evercam User Manual
The Evercam User Manual is the public guide to Evercam’s software, hardware, services, compliance information, support resources, and product updates. It is designed for everyone who uses or manages Evercam—from first-time users setting up an account to project teams working with cameras, Drone, 360 capture, integrations, and project data.
Use the links below to go directly to the section that matches what you need. Each section contains step-by-step guidance, screenshots, requirements, frequently asked questions, and practical examples where available.
What you’ll find inside
Section | What you’ll find |
|---|---|
Guidance for the Evercam platform and its features, including account and project setup, live and recorded camera views, time-lapse, Compare, BIM, Media Hub, automations, integrations, Drone, and 360 & Evercam Capture. | |
Camera and equipment information, hardware solutions, installation configurations, connectivity and power guidance, storage, maintenance, and replacement processes. | |
Optional professional services such as high-resolution video retrieval, Time-Lapse Pro, professionally edited videos, BIM sequencing, training, custom development, co-innovation, and insurance-related services. | |
Evercam policies and information about the technical and organisational measures used to protect customer data and operate the service securely. | |
Answers to common questions about data security and privacy, administration, finance, security and compliance, and support. | |
Monthly summaries of new Evercam capabilities, product improvements, and important updates. |
Find information by task
I want to… | Start here |
|---|---|
Set up my account or project | |
Watch, review, compare, or download camera footage | |
Work with aerial surveys or site maps | |
Capture or review a 360 walkthrough | |
Choose, install, connect, or maintain camera equipment | |
Learn about additional project services | |
Review policies, security, or privacy information | Compliance and Other FAQs |
See what is new in Evercam |
How to use this manual
Browse by section. Expand the headings in the left sidebar to see the pages available under each area.
Search by task or topic. Use workspace search for terms such as “install a camera,” “download a recording,” “Drone requirements,” or “privacy.”
Follow the visual guidance. Many pages include screenshots, diagrams, videos, and step-by-step instructions.
Check requirements and FAQs. Review prerequisites before starting a workflow and use the FAQ pages when troubleshooting.
Check Product Newsletters. Visit the newsletters to learn about recently introduced features and improvements.
Need help?
If you cannot find the answer you need, use the in-app Help menu or email support@evercam.io. Your Customer Success Manager or Account Manager can also help with project-specific questions and additional services.
Document control
Field | Details |
|---|---|
Status | Published |
Document owner | Product Team |
Published by | Mia Montemayor |
Approved by | Mia Montemayor |
Published on | 6 October 2026 |
Last edited | 6 October 2026 |